
Storm and Flood Cleanup
River flooding brings silt and debris. Removal and cleaning come before any drying equipment goes in.
Storm and Flood CleanupTwo rivers run through New Braunfels, the Comal and the Guadalupe, and the town has the flood record to prove it — October 1998 and July 2002 are still the reference points here. Between river-adjacent property, short-term rentals and fast subdivision growth along I-35, San Antonio Water Damage Repair sees a wide mix of water damage calls in Comal County.

River flooding brings silt and debris. Removal and cleaning come before any drying equipment goes in.
Storm and Flood Cleanup
Once the mud and soaked material are gone, the slab, framing and finishes have to reach a measured dry target.
Structural Drying
Rentals, shops and restaurants need the work staged around bookings and trading hours.
Commercial RestorationTell us where the property sits relative to the rivers and how the water got in. A house that took river water at ground level is a removal-heavy job; a supply line that split in a kitchen is a drying job with most of the material saved. If there is a visible high-water line on the walls, photograph it before anything is moved and tell us how high it is.
If the property is a rental or a vacation let, say so and say when the next booking is. Access, key handover and how long equipment has to stay all need planning around that, and it is better settled on the first call than discovered on day three. Mention as well whether anyone has already been in to move furniture, because that changes the documentation.
The Comal and Guadalupe have flooded this area repeatedly, notably in 1998 and 2002. Properties in the lower areas often have a known high-water history.
Turnaround times and booking calendars shape how the drying and rebuild are scheduled, and someone has to be authorized to approve work.
Fast growth along the I-35 corridor means a lot of newer slab homes with engineered flooring and paper-faced drywall, which do not tolerate sitting wet.
River water is outside water, so the same line applies: carpet pad, fiberglass insulation, particle board and the lower drywall are removed, and slab, framing, tile and solid wood are cleaned and dried. The silt has to be shoveled out rather than washed around, because whatever is left keeps the floor damp and keeps the smell. In a Central Texas summer, material that stays wet can begin growing mold within a day or two, which is why this work does not wait for an adjuster to visit.
The insurance side is worth understanding early. Rising water is normally excluded from a standard homeowner policy and covered only by separate flood insurance, while a burst pipe inside the house is usually the other way round. Document everything either way.
Read water damage insurance claim basics and what to do in the first 24 hours, compare materials in the dry and restore versus replace guide, or see water damage restoration in Schertz and the rest of the service areas.
It depends on how far the water came in, how much material is removed and disposed of, how much cleaning the structure needs and how many days of drying follow. Flood jobs carry more removal than clean water jobs, which is the main driver. San Antonio Water Damage Repair gives you the scope and price before removal starts. See storm and flood cleanup.
San Antonio Water Damage Repair responds across New Braunfels and Comal County at any hour. Give the full address, say whether the water came from the river, the street or inside the building, and mention if the property is a rental with a booking to work around. See how to request service.
Usually, subject to availability. After a river flood a lot of properties need help in the same few days, so priority goes to buildings where water is still spreading or where sewage is involved. San Antonio Water Damage Repair will tell you realistically when a crew can be there instead of promising a slot that does not exist.
Not until the power situation is clear and the water has dropped. Do not enter standing water where outlets, cords or a breaker panel are submerged, and do not switch anything on. Treat river water as contaminated: gloves and boots at minimum, keep children and pets out, and leave the air conditioning off so the ducts do not spread it.
Generally not where river water reached them. The lower drywall, the insulation behind it and particle-board cabinet bases hold contaminants inside the material, so they come out. Solid wood, tile, framing and the slab are cleaned and dried and normally stay. The dry and restore versus replace guide explains the reasoning material by material.
Faster than most people expect, and often from rain that fell well upstream in the Hill Country rather than over town. That is what made the 1998 and 2002 events so serious here. If you are near either river, the practical lesson is to move what you can to higher ground early and never drive through a flooded crossing to get to a property.
Tell us where the water is and whether it is still coming in, and we will plan the call around it.