Storm and Flood Damage Cleanup

Water that came in from outside is not clean water, and it needs handling differently from a burst pipe. San Antonio Water Damage Repair removes flood water, mud and the materials that soaked it up, then dries and cleans what is left across the San Antonio area.

  • 24/7 Emergency Response
  • Upfront Quotes
  • Drying & Repairs

Signs That Need Attention

  • Water that entered at floor level from a yard, street or creek
  • A silt or mud line on the walls, cabinets or furniture
  • Ceiling stains and wet insulation after wind-driven rain or roof damage
  • Water tracking down an interior wall below a blocked or overflowing gutter
  • A crawl space or garage slab holding water days after the storm

Bexar County sits in what people call Flash Flood Alley. A storm stalled over the Balcones Escarpment can put Salado, Leon or Olmos Creek out of its banks fast and close low-water crossings all over the area — which is exactly what happened in the October 1998 and July 2002 floods.

Street flooded with water and debris after a storm

What the Service Includes

Flood cleanup involves more removal than a clean water job, because water off the ground carries whatever the storm drains carried. San Antonio Water Damage Repair explains what is coming out and why before any of it is cut.

Water, mud and debris removal

Pumping and extraction first, then shoveling and removing the silt that settles out. Mud left in place keeps the floor damp and keeps the smell.

Removing soaked porous materials

Carpet pad, fiberglass insulation, particle-board cabinet bases and the bottom section of drywall are usually removed rather than dried after flood water.

Cleaning and disinfecting surfaces

Once the porous material is out, framing, slab and hard surfaces are cleaned and treated before anything is closed back up.

Drying and rebuild

Air movers and dehumidifiers run on the opened assemblies until readings hit the dry target, then drywall, trim, paint and flooring go back.

While the Storm Is Still Going

Stay out of moving water and never drive through a flooded crossing — that is how most flood deaths in this region happen, and half a dozen inches is enough to move a vehicle. Inside, keep away from standing water near outlets, cords and the breaker panel, and do not run the air conditioning if flood water has been through the house, because the system will pull contaminated air and spores into every room.

What you can safely do is photograph everything before it is moved, get small items and electronics up off the floor, and note the high-water line on the wall. That line tells a restoration crew and an insurer more than almost anything else.

Standard homeowner policies usually exclude rising water, so read water damage insurance claim basics before you assume you are covered. Compare what can be kept in the dry and restore versus replace guide, see emergency water extraction, or look at New Braunfels flood cleanup and the rest of the service area.

Storm and Flood Cleanup Questions

What affects the cost of flood cleanup?

How far into the building the water came, how much material has to be removed rather than dried, and how much cleaning and drying the remaining structure needs. Flood jobs carry more removal and disposal than clean water jobs, and that is the biggest difference. San Antonio Water Damage Repair gives you the scope and price before the removal starts.

Can flooded carpet and cabinets be saved?

Usually not, when the water came in off the ground. Carpet pad, fiberglass insulation and particle-board cabinet bases all hold contaminants inside the material, so cleaning the surface does not solve it. Solid wood, tile and framing are normally cleaned and dried instead. The reasoning is set out in the dry and restore versus replace guide.

Should I run my air conditioning after a flood?

No, not until the property has been assessed. Running the system pulls damp, contaminated air through the ductwork and distributes it to rooms that were never wet. Leave it off, keep windows shut if the outdoor air is humid, and let the drying equipment handle it instead.

How soon does mold start after a flood?

In San Antonio's summer humidity, material that stays wet can begin growing mold within a day or two, which is why the first days matter so much. Getting the water out and the wet porous material removed quickly is the single best way to avoid it. If it has already started, see mold remediation.

Get help with water damage in San Antonio

Tell us where the water is and whether it is still coming in, and we will plan the call around it.

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